privacy policy

This notice describes how medical information about you may be used and disclosed and how you can get access to this information.

Your protected health information (i.e., individually identifiable information, such as names, dates, phone/fax numbers, email addresses, home addresses, Social Security numbers, and demographic data) may be used or disclosed by us in one or more of the following respects:

• To other health care providers (i.e., your general dentist, oral surgeon, etc.) in connection with our rendering orthodontic treatment to you (i.e., to determine the results of cleanings, surgery, etc.)

• To third-party payers or spouses (i.e., insurance companies, employers with direct reimbursement, administrators of flexible spending accounts, etc.)

• To certifying, licensing, and accrediting bodies (i.e., the American Board of Orthodontics, state dental boards, etc.) in connection with obtaining certification, licensure, or accreditation

• Internally, to all staff members who have any role in your treatment

• To other patients and third parties who may see or overhear incidental disclosures about your treatment, scheduling, etc.

• To your family and close friends involved in your treatment; and/or

We may contact you to provide appointment reminders or information about treatment alternatives or other health-related benefits and services that may be of interest to you.

Any other uses or disclosures of your protected health information will be made only after obtaining your written authorization, which you have the right to revoke.

Under the privacy rules, you have the right to:

• Request restrictions on the use and disclosure of your protected health information

• Request confidential communication of your protected health information

• Inspect and obtain copies of your protected health information by asking us

• Amend or modify your protected health information in certain circumstances

• Receive an accounting of certain disclosures made by us of your protected health information; and

• Without risk of retaliation, file a complaint regarding any violation by us of your privacy rights with us by submitting inquiries to our Privacy Contact Person at our office address, or with the United States Secretary of Health and Human Services.

Our Duties

We have the following duties under the privacy rules:

• By law, to maintain the privacy of protected health information and to provide you with this notice setting forth our legal duties and privacy practices with respect to such information

• To abide by the terms of our Privacy Notice that is currently in effect

• To advise you of our right to change the terms of this Privacy Notice and to make the new Notice provisions effective for all protected health information maintained by us and, if we do so, provide you with a copy of the revised Privacy Notice

Please note that we are not obligated to:

• Honor every request by you to restrict the use or disclosure of your protected health information

• Amend your protected health information if, for example, it is accurate and complete

• Provide an atmosphere that is totally free of the possibility that your protected health information may be incidentally overheard by other patients and third parties

This Privacy Notice is effective as of the date of your signature. If you have any questions about the information in this Notice, please ask for our Privacy Contact Person or direct your questions to this person at our office address.

OP Smiles

373 Boone Heights Dr
Boone, NC 28607
(828) 264-0110

Mobile Opt-In Privacy

We are committed to protecting your privacy. Any information you provide when opting in for mobile services will remain confidential and will not be shared with third parties for marketing purposes. Your data will only be used to deliver the services you have requested and as otherwise outlined in this Privacy Notice.

Mobile/SMS Consent

By providing your mobile phone number on our website or in connection with your care, you expressly consent to receive recurring SMS/text messages from OP Smiles for purposes such as appointment reminders, patient communications, and updates. Message and data rates may apply.

Your consent is not required as a condition of purchase of goods or services. You may opt out of SMS/text messages at any time by replying STOP to any message received.

For help, contact OP Smiles at (828) 264-0110.

Opt-Out Instructions

You may withdraw your consent to receive SMS/text messages at any time. To stop receiving messages, reply STOP to any SMS/text message you receive from us. After opting out, you may receive a one-time confirmation message.

You may also opt out by contacting OP Smiles directly at (828) 264-0110.